FAQ – Frequently Asked Questions
Where are you located?
Our address is 23101 Sherman Place, Suite 150, West Hills, CA 91307
What are your office hours?
Our office is open Monday-Friday 9:00am-5:00pm. We are closed for lunch from 1:00 pm to 2:00 pm.
What do I need to bring with me on my first appointment?
On your first appointment please come in 15 minutes early and bring your physician's prescription, insurance card(s), and any pertinent test results or reports from imaging studies.
What should I wear?
Please wear loose, comfortable clothing.
How long will the average appointment take?
The first appointment is scheduled for one hour, and all following appointments will be scheduled for a time appropriate to the plan of care.
Who will I be treated by?
Patients will be treated by the same physical therapist for regularly scheduled visits. Support staff may aide in the delivery of therapy modalities.
Do you accept insurance?
We accept Medicare, Medicare PPO plans, and self-pay. We provide a superbill if you have a PPO insurance plan with out–of–network physical therapy benefits. Please call us for more detail regarding insurance and fees. Our staff can explain your benefits before treatment.