FAQ – Frequently Asked Questions
Where are you located?
Our address is 7301 Medical Center Drive, Suite 104, West Hills, CA 91307.
What are your office hours?
Our office is open Monday-Friday 7:30 am – 6:00 pm. We are closed for lunch from 1:00 pm to 2:00 pm.
What do I need to bring with me on my first appointment?
On your first appointment please come in 15 minutes early and bring your physician’s prescription, insurance card(s), and any pertinent test results or reports from imaging studies.
What should I wear?
Please wear loose, comfortable clothing.
How long will the average appointment take?
The first appointment is scheduled for one hour, and all following appointments will be scheduled for a time appropriate to the plan of care.
Who will I be treated by?
Patients will be treated by the same physical therapist for regularly scheduled visits. Support staff may aide in the delivery of therapy modalities.
Do you accept insurance?
We accept Medicare as well as many PPO plans. Please call us for your specific insurance benefits. Patients and Clients with other types of insurance plans and those who are uninsured are welcome to come to us for physical therapy and pay privately.